Office Policies


Office Business Hours

Monday through Friday from 9:00 am to 5:00pm Mountain Standard time. To learn what this is in your time zone, please see separate document in the Forms page called “Office-hours and call-in support for US time zones”. All phone calls that are not immediately answered can normally be returned by the end of the next business day.


Appointments

All of the following are in Arizona time:

Tuesday: 1:30pm - 7:00pm

Wednesday: 8:00am - 1:00pm

1 Saturday morning every month: 8:00am - 12:00pm


Payment

Credit card, check, debit and Paypal are accepted. If paying by debit card, credit card or Paypal, you will be sent an invoice via email immediately following your appointment which is due on receipt and can be paid online.

Insurance does not pay directly for our services, but some health insurance plans will reimburse you for the costs of homeopathic care, and it is also covered by HSAs, FSAs and HRAs. Invoice statements from our office contain codes that can be submitted to insurance companies for reimbursement. Please see the document on the Forms page called “Insurance”.

If fees are changed, advance notice to existing clients will be provided. Refunds are not available.